Citizens analyzing data (CAD)
This page explains how citizens transform their lived institutional experiences into a technical efficiency value called CAD. Learn how your experiences contribute to a structured, objective evaluation of public services and become part of the C-ANA-DA architecture.
Understanding your impact with CAD
We believe every citizen's experience with public institutions holds valuable data. Here, you'll discover how your observations, whether positive or negative, are converted into a measurable technical efficiency value through the Citizens Analyzing Data (CAD) framework. This process empowers you to contribute directly to the improvement of public services.
How CAD measures efficiency
CAD provides a structured, objective method for evaluating public services. We break down the process of assigning a CAD score (from 100 for highly efficient to 0 for extremely inefficient) based on real-world scenarios. This section will clarify how these values are generated by citizens and integrated into the broader C-ANA-DA architecture.
Citizen stories: CAD in action
Explore real-life examples where citizens have modelled their institutional experiences and assigned a CAD value. From frustrating service delays and unclear procedures to exceptionally efficient public interactions, these case studies demonstrate how individual input translates into meaningful data. Each story illustrates the process and its contribution to enhancing public service accountability.